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Microsoft Goes SAASy
Flashback
Used to be the undisputed leader in the early days of information technology, Microsoft has never been easier since the advent of the Internet. Whatever the hot new technology of the Internet, Microsoft has always been caught sleeping. There has never been a leader and always in a sunny, in the form of success. Google trounced the search and online advertising, with Yahoo IM and mail to consumers, Blogger, Typepad Wordpress and very best blog software, not even appeared on the battlefield of social networking with MySpace and Facebook, and the Court.
But there were some markets, especially the corporate market, where Microsoft has a strangle-hold, which kept cash registers of spit and crazy with it. These were the market for computer operating system basics of Windows, MS Office suite to the Office, and the value of the cash cows – MS Exchange and MS SharePoint messages for business and cooperation.
Now those programs are vital for any company, and 5 to 10 years behind, Microsoft is offering arguably the most powerful solutions available. At the time, because each agency eyeing the large fleshy part of the enterprise business, with thousands of users and computer applications budgets burst at the seams, was the public from the programs have been developed. Thus, even if Exchange and SharePoint have dedicated servers, complex applications and dedicated people and to maintain the system, nobody minds, because these mega-companies had money and personal gain.
Current
But there was a section head of small and medium-sized businesses (SMB) segment, which had neither the staff or resources, or inclination. Since there are many alternatives, or bear weight, or make this technology completely. But recently, things have begun to change. During the last 3 years or so, has a new approach has emerged, spurred by improved technology and increased bandwidth – the software as a service approach. And the primary market is small to mid-medium sized business sector.
In a recent SaaS research conducted by the Cutter Consortium, almost three quarters (72%) of respondents said they use Web-based solutions to meet unmet needs. More than a quarter of respondents (28%) expect that the solutions will reduce costs by 20% -30%.
It is true that there was some initial skepticism initially SAAS solutions survive, because that would release some control and allow critical aspects of the organization are servers of another provider of SAAS. However, the benefits of this approach was so great, and because providers Salesforce. com and Hyper Office providing SAAS solutions effectively over the years to organizations across all sectors, from small to mega-corporations have become.
Microsoft plays catchup
With the market saturated, the company, Microsoft is also eyeing the relatively untapped small to medium sized business market in recent years. Given the success of SAAS in this market segment, Microsoft has introduced offering an array of programs offered as a service recently, according to Microsoft Office Live banner. But the real success of this department was ?Hosted Exchange" and "Hosted SharePoint" solutions offered by independent suppliers, many of them certified partner of Microsoft. First a little refresher:
What is Hosted Exchange (and how it differs from the Exchange Server);
Every company needs a special electronic company for their employees, and some basic productivity solutions to lubricate daily work (case management, calendars, address books). To meet these universal needs, developed in Microsoft Exchange Server, the main characteristics of which consists of email, calendar, contacts and tasks. The front of the customer to exchange, through which the employee access all this information is usually the Outlook does not support the exchange of mobile and Internet access (known as Outlook Web Access or OWA for short). But implementation of exchange is not easy because it involves creating a specific server, the company implemented a complex exchange, other than the additional anti-spam and anti-virus software security on the server. Moreover, particular personnel hired to oversee the system and keep operating, and managing a variety of difficulties that may arise because the Exchange is a comprehensive solution.
During Hosted Exchange, however, all aspects of implementation and maintenance of the application is installed on Exchange servers specialized "Hosting Services" provider. Customers can continue most of the features of Exchange – a special e-mail, shared calendars / contacts / tasks and functions premium and mobile internet access information (usually an additional charge). But unlike a house on the application, in which everyone has access to Exchange via the local network, in this case is accessible via the Internet. This strategy is particularly beneficial for small and medium enterprises in addition to the enormous cost of housing in the application and instead must pay a reasonable monthly fee.
What is Hosted SharePoint (and how it differs from the SharePoint Server);
In addition to basic e-mail capabilities, companies should be able to manage enterprise information stored in documents and the ability for employees to work together on such information. This is what the SharePoint, Microsoft's browser-based collaboration and document management platform does. It can be used to organize and create a company website that includes shared workspaces and documents, as well as specialized applications such as mailing lists, discussion forums, wikis and blogs. But SharePoint power associated with complexity. The application is less complicated and expensive than Exchange. Nor is the end user. Subject matter experts can share their knowledge directly, you should always go through intermediaries or IT, or undergo special training and time consuming distraction from the brain. Knowledge can not be passed freely through the organization, but stifled by having to go through the IT bottleneck.
As with the Hosted Exchange Hosted SharePoint, all aspects of the implementation of SharePoint and run a business is to outsource to third-party suppliers. Customers can also access all features of SharePoint over the Internet, but for a reasonable monthly fee.
Microsoft has big Plunge Service
The market reception was not significant, has sold its Microsoft Exchange and SharePoint content as software products, and let her partner and the independent dealers do hospitality. But given the bourgeoning SAAS market recently and the way forward, combined with tough competition from "alternative" collaboration and messaging offerings like Google Apps, Gmail and Hyper Office, MS, finally, October 2007, Microsoft finally took the plunge when announced hosted Exchange and SharePoint for companies with more than 5,000 locations – the title of Exchange on-line and on-line SharePoint. In February 2008 went a step further by opening up these services to all organizations regardless of size.
"The Hot News – Microsoft's Hosting Service packages
According to recent sharp movements, 8 July 2008, Microsoft made an announcement to introduce a new, if not controversial strategy. Besides offering its services as individual offerings, announced that in early 2009, will also give a "links", a combination of services at lower cost.
Microsoft has introduced two packages, "says the office suite and Less Worker Information Worker Suite. The least-worker office suite is priced at only $ 3 per user per month, and will include exchange services Web, and read only access to the service of SharePoint Online. This is probably aimed at workers who usually spend only a portion of their time on the computer. The suite of information workers is price $ 15 per user per month and includes a full range of offerings, including Exchange Online, SharePoint Online and Live Meeting, Microsoft software to web conferencing.
Evaluation
Good solution?
Prima facie, it appears that Microsoft has come out with a wide selection. All Microsoft's best of breed business applications, rolled into one, is very affordable monthly fee. Tell exchange e-mail, calendars, address books, project management, and access via the Internet and mobile, SharePoint on-line for collaboration and portals for staff and partners, and Live Meeting to make audio and video conferencing with many participants, regardless of their position. All available to customers in a single package, with the near future, reached $ 15.
A good opportunity to validate the parts – which have the right idea messagin, cooperation on the project management documents, Outlook, share couple of online meetings.
Rethink
Since this seems so perfect, it is always wise to take guard and take a closer look. The first sentence is to review – "rolled into one" or "all in one. Does this mean that a large range of all Microsoft has integrated into a single, free solution to all aspects of communicating with each other? Or does it mean something else.
Well, it means something else. All in one more reference to "all in one price." Services are unchanged, except that it will cost less when purchased together. Individual, sells the Microsoft Exchange Hosted for $ 10 on-line, SharePoint Online for $ 7. 25, the Office Online Communications for $ 2. 50, and Office Live Meeting on-line for $ 4. The 50th joint pricing of $ 15 in savings of $ 9. 50 per user per month.
Despite the fact that separate parts of Microsoft's new offerings bare bones solution, to be implemented and the configuration before a workable solution is produced. This effort is too small to mid-medium sized businesses are not equipped to do, I do not want to do. Although the pricing of Microsoft's links can be very tempting, one important reason why companies go to the "reception" of the first position is that unless the state also offer 'managed services' . All aspects of configuration, integration and maintenance of a nuisance. If all the elements -, Exchange, SharePoint, Live Meeting and the Office Communications, will be integrated into a single solution would not require extensive application.
Thus, even if Microsoft's offer appears attractive from a distance is almost the end to end, ready to use solution companies are really looking for. Microsoft offers all the pieces, but remain distinct parts that do not match. Even the low price Less Desk Suite workers brought much criticism. The proposal is to meet a fantastic group of workers who only need read-only access to corporate information. Although real-life workers in this category is not the computer system of the company so much that often interact with the system in critical ways. One example is a nurse may need to hold preferred shares of the hospital is updated.
Hosted Service Provider Perspective
With Microsoft jumping into the fray, and at very competitive prices, the traditional suppliers (providers of solutions Microsoft) of the Exchange and SharePoint hosting definitely feel the heat. Configuring the Microsoft infrastructure on their servers, and sell it as a service offered them a steady and continuous income. But Microsoft is offering these services directly would certainly cut into their pockets so they can hardly hope to compete with the prices of Microsoft.
Microsoft is well aware that the last message reception pinch Service Partners bad, and there will be cut from the picture completely, made a statement to keep them interested. Microsoft partners can sell a new hosted service offerings and pocket a percentage of operating revenue. The partners will receive 12 percent per user per month, in advance of the first annual convention, and 6 per cent per user per month, the current membership. Thus, in the first year, the retailer host of services with 18 percent margins on rental value, and 6 percent for next year. However, despite the carrot, the partners are still smarting because they sell Microsoft services will not be nearly as profitable as renting outputs case.
Some providers Microsoft Solution concerned that this gives them the feast or famine situation to try to find the next project to generate revenues from consulting than recurring revenues associated with the maintenance of Exchange and SharePoint servers.
There is hope
While hosting providers that provide Bare Bones host Microsoft products will feel the competition from the new offerings from Microsoft, but there is hardly any vendors that do just that. An important part of what makes these companies has always been to create value through integration, consulting and management across key products from Microsoft, the prices for customers. And this need for integration, management and consulting is all because Microsoft will offer only basic accommodation of their products, while the final customer should be able to use products that have not been for the implementation and management program.
How can companies continue to do what they have done all the time and attract customers – host Exchange and SharePoint on their servers, and develop solutions on top of it and to offer customers. Alternatively, they can sell the Microsoft-hosted services through value-added services above it, and attracts a higher price. An example could offer support for email on the iPhone and Blackberry to dispel Hosted Exchange, no. Or a company can incorporate all aspects of Microsoft packages – SharePoint, Exchange, Live Meeting and the Office Communications, in a single seamless solution with a central console.
The search for the entire "Truth Solutions"
Even with this announcement, Microsoft has not really offered what seemed to offer, is the need to try to solve the still very good. The need for a good beginning to end, integrated messaging, collaboration and web conferencing solution, where every element fits perfectly as a whole and to communicate with all other elements. Solutions that do not require hardware, software downloads, maintained and ready for use from day one. Solutions at an affordable monthly subscription.
Thus, end users will have to wait several years before someone else takes up this challenge? The answer is! A resounding "absolutely not". Even if Microsoft can make it appear as if it was the first to serve this overriding () is not really serve that need, it was just because of pressure from competing products like Microsoft got the jump combined host. Google for an exciting offer many alternatives to Microsoft Exchange and SharePoint with Google Apps pages of Google, the Google et all. But star meal, including the products of Google, and has resulted in a truly comprehensive start to finish solution. Moreover, there is a solution for web conferencing at all, which is crucial for a very comprehensive solution.
? ???? ??????? ??? ???? ????????? ??? ?????????????? ??????, ?? ?????? ?????? ?? ??? ????? ???? ?????? ??? ?? Google ??? ? Microsoft, ? ?? ?????? ???? ?? ????? ??? ????????? ?????????, ???? ????? ??? ????? ?????? ???? ????????? ??? ???? ??????? ?????? ??? ?????? ??? ??????? ???. ?????? ??? ????? ??? ?????? ?? ????? ??? ???????? ???? ??????, ??? ????? ?? ????? ????? ?? ??? ??????????? ??????? ??? ?????? ???? ?? ???? ??? ??????? ???????? ???????? ?????. ??? ??? ??????? ??????? ???, ?? ???????? web-based ???????? Hyper ???????. Hyper ??????? ???? ???????????????? ???? Exchange ??? SharePoint ???????????? "domain ??? ?????? ??? ????? ???????????? ??? ???? ??? ?? ???? ???? ?? ????, ?? ???? ??? ????????. ?? ???? ????? ?? ????? ??? ????? ????? ??? ??? ?????? ? Microsoft ?????????? ?? ??????? ???? ?? ??????, ??? ??? ??????? ?????.
? ???? ??????????? Hyper ??????? ?? ???? ?? ???????? ??? ?????? ?????? ??? ??? ?????????? end to end ????.
? ????????? ??????????????
? Hyper Office ???????????? ??????????????? e-mail, ??? ????? ?????????? ??? ??????, ??????????? ?????????? ??? ???????????? ?????????? ?????. ???????????? ?????? ?? Outlook ?????? ??? ?????? ?? ?????????????? ?? ??????? ?? ??????????????? ??? Outlook ?? ???? ?????????? ??? ??? ?? ???? Exchange ?????????? ??? ??????????, ???? ??? ???? ??? ???????. ?? ??????? ??????? ?? ????? ???????? ????? ???????????? ???? ???? ????????? ???????? ???? ??????????????? ?? Outlook, ? ????????? ?? ??????????? Mac ? PC ??????????? ?????????? ??? Web ??? ???? ??? ??????????? ??? ???????????? ???????? ??? sync. ?? ????????, ?? ??????? ??????? ?????? ???????? ??? ???????????? ???????????? ???? ??? ??????? ???????? ???? ?? iPhone, Blackberry, ???.
? SharePoint ??????????????
? ?? ??????????? ???? ??? SharePoint, ???????????? Hyper ???????? ?????? ??? Office ??? ??????? ?? ??????????????? ??? ?? ????????? ????????????? intranet ??? extranet ?????? ???????? ??? ???? ????????????, ?????????, ?????????? ? ???????. ? ??????? ????????? ????? ?????????? ??? ?????????? ???????? ??????? ?? ??? ??????? ??? ???????. ?? ??????? ??????? ?? ????????????? ????? ????????, ?? ???????, ???????, ??????? ????? ??? ????? ????????. ?? ????????, ??????? ?? ????????? ??? ??? ????? ????? ??????????? ??? ?? ????????? ???? ???? ???????? – ?????????? ????????, ??????????, ?????? ???????????, ??? ??????, ?????????? ?????????, ??????, IM, ?????????????, ?.?.
? Hyper ??????? ???????? ?????? ??? ??????? online ???????? ??? ?? ?????????? ??? ????????. ??????? ?? ?????????? ??? ?????? ??????? ?????????? ??? ???????? ???? ??? ????? ??????? ??? ????????? ????? ????????? ?? ????????????? ?? ??????? ?? ?????????????? ???? ????????, ?????????????, ????????, ?????? ??????????, ???.
? Web conferencing
? ??????? ?? ??? ??????????? ????? ??? ???????? ??? ??? ?????? ??? ?????????? ??? ??? ???????????? ?? ???????? Web ?? ??? ????? ????????????, Hyper ??????? ???? ???????? ???????? Hyper ?????????, ???????? ??? web conferencing. ????? ???? ?????? ? ??????????? ???? ?? web conferencing, ?? ??? ???????? ?? ???????? ?? ??? ??? 125 ?????????????, ?????? ???????, ??? ??????????, ??? ???????? ??? ??? ????? ????? ??????????? ????????, whiteboard, ???.
? Integratedness
? ?? ???????? ?????? ??? ??? ???? ??? Hyper Office ????? ??? ??? ?? ???? ??? ?????????? ?????? ??? ??????. ???? ????? ??????, ????????? ??? ????? ??? ?? ??? ??????????, ??? ?? ???????? ????? ????? ????????????? ?????? ????, ??? ?? '???? ?????? ?? ????? ??? ???? ???????????. ?? ?????????? ?? ???????? ??????? – ??? ???????? web ?????? ?? ????????????. ????????? ??? ??????? ??? ?????????, ?? ??????? ?? ???????????? ?? ????? ???? ?????????????. ????, ??? ???????? ???????? ????????? ?? ???????????. ????????? Tool ?? ?????? ?? ???????? ?? ?????? ????????? ???? ???? ?? ??????????? ?? ?????? ?????????. ??? ?? ???????????? ??? ?? ????????????? ??? ????? ???????????? ????????????????, ?????????? ?? ?????? ?? ?????????. ???? ??? ?? ????????? ???????????????? ?????? ??????? ?????? ?? ????????? ?? ?????????? ????? ?????????????, ??? ????????? ???. ?? ???????? ??????????? ???????? ?? ???????????. ? ????-???????????, ?? ????? ??? ????????? ??????? ??? ??????. ????, ?? ???????? ??????????? ????? ?? ???????????. ???? ????? ???? ??? ????????? ???? ?????? ?????? ?? ????????? ??????? ???? ??? ?????????? ?????? ?? ????????????? ?????? ????, ?????? ?? ??????? ??????? ????? ??????? ???????????. ?? ?????????? ??? ?? ?????? ?? ??? ?????? ??????? ????? ????????.
? ? Hyper ???????, ??????? ???? ??? ?????????? ?????????????? ????, ?????? ??? ?????????????? ?????. ??? ????? ???????? ??? ?????? ???????? ??? ????? ??????? ??? ??????????? ?????????. ????????? ??? ?????? ?? ???????????? ?????? ???????? ??? ????? ?? ???????? ???? ?? e-mail, ????????? ?????????? ????????, ??????? ???????????, ??????????, ?????? ????????, ?????????, ????????????, ???. ??? ??????? ??????? ??? ????? ???????? ??????? ?? ????????????? ??? ??? ?????? ????????? ??? ??? ?????? ??? ?? ??????????, ??????????, ????? ?????? ?????????, ???????? ??? ??????, ???????? web, forums, ?????????????, chat, ???. ???? ????? ??? ???? ?????????? ??? ???????? ???? ??? ??? ????????? ?????????, ?? ?????????? ??? Web conferencing ??????????????.
? ????????, ???????????? Hyper ??????? ???????? ???? ?????????????? ??? ?????? ?? ???????? ???? ???? ??? ?????? ?????? ????????? ?? ?????????? ?? ???? ???????. ????????? ??? ?? ?????????? ?? ???????????? ?? ???? ?? ?? Outlook, ? ?????? ???????? ?? ???????? ???? ?? iPhone ??? Blackberry, ??? ? ????????? ??????????? ???????? ??? ?? ????????? ?? ??????? ????????? ??? ??? ????????? ????????.
? ??? ???? ????????? ????? ??? ????????? ??? ??????? ????? ????? ? ????????? ?? ?????????????? ?? ?????, ??? ??? ???????? ???????. ???? ?? ?????? ??? ??????????? ??? ??????? Hyper ????????, ??? ?? ??????? ??? ?????????? ?? ?????????? ?? ???????????? ????????????, ??? ?? ?????? ???????? ?????????? ??? ???????? ?????????.
? ????????????? ??? ?????? ????????????
? ?????? ??????? ???? ? Microsoft ??? ? Google ????? ????? ???? ?????????? ????? ???????, ??????? 5.000 ?????? ?? ???? ??? ????????? ????????? ??? ??????????? ??? ???? ??????? ??????. ????, ?? ??? ???????? ??? ????????? ???? ??? ???? ?? ???????? ?? ?????? ?? ???????????? ??? ?? ????? ???? ???? ???. ?????????? ????????? Hyper ???????, ???? ?????????? ?????? ??? ??? ?????? ??? ??????? ??????? ??????????????? ?????, ??? ?????????? ?? ?????? ?????????. ????? ????? ?? ??????????? ?????? ???? ????? ????????, ?? ?????? "???????" ???????????????.
? Hyper ??????? ??????????? ???? ?????? ??? ?????? ?? ????????? ?? ?????? ??????. ??????? ????? ???????? ??????, ???? ??? ?????? ? ??????? ?????? ?? ???????? ??? ??????? ??? ?? ??????????? ??????????? ? ?? ????? ?????????. ??? ???????? ??????? ??? ??????????? ??? ??? ???????? ? ?? ????? ???. ?? ????????, ?????????? ?????? ?????? ??????????? ??? ??????????? ??? ?? ????????? ??? ???????????? ???? ????? ??? ?????????. ??? ???? ??????? ????????, ??????? ?????? ?? ???????????? ?? ????, ??? ???????? ???? ??? ????????? ??? ?? ???????? ??? ?????????? ?? ???? ??? ??????? ???? ??? ?? ??????? ??????, ???? ?? ?????? ??? ???????.
? ??????????
? ?? ??????????, ????? ??? ?? ? Microsoft ???? ??????? ???? ?????????? ?????? ??? ????? ???? ???????????? ?? ????? ????????? ??? ??? ?????????? ??? ????? ?????? ??????, ?? ??? ????? ??????. ?? ??????? ??????? ?????? ?? ?????? ?? Microsoft ?????? ?? ?? ???? ??? ??????????? ??? ??? ???????????, ???? ??? ???????? ?? ??????? ??? ??? ????????? ???? ??? ? ?????? ???? tags ??? ?? ??????????. ????????? ??? ?????, ??? ?????? ??? ???? avatar, ?? ???????? ??? Microsoft ????? ????? ?????????? ??? ??? ?????? ????????????, ????? ??? ????? ?????????? ??? ???? ?? ?????, ??? ?? ?????????? ?? ????????? ????? ?? ?????? ??? ?????? ???? ?? ??? ???????????? ????????.
? ????? ????? ??? ?? ?????? ??? ??? ??????????? ?????????? ???, ????? ??? ?? ? Microsoft ??? ???? ?????? ??????? ????? ????? ?????? ???? ?? "????? ?? ??????? ????????????" ????, ?????? ?? ????????? ??? ?? ???????????? ??????????, ??? ?? ?????????? ???? ???? ??? ???????????? ??? ??? ???????? ????. ??? ??? ????? ??? ?, ?? ??? ????? ?? ????? ?????????? ?????? ???????? ??? ?????.